👩‍⚕️ Caring for Your Skin, Hair & Confidence | 🌸 Every Step of the Way

1. Introduction

We are committed to safeguarding your privacy. This policy outlines how we collect, use, share, and protect your personal information, and explains your rights.

2. Information We Collect

  • Personal Data: Name, contact info (phone, email, address), date of birth, gender, medical history, treatment records, images (e.g., skin photos), insurance details.

  • Usage Data: IP address, browser type, device details, visit times, pages visited, and cookies.

3. How We Use Your Information

  • To provide and manage dermatology services & consultations.

  • For appointment scheduling, reminders, billing, and payments.

  • To communicate about treatments, follow-ups, and clinic updates.

  • To improve our services (e.g., analyze data for quality and training).

  • For legal compliance, record-keeping, and security.

4. Legal Basis for Processing

  • Consent: You agree when you provide your data.

  • Contractual Necessity: Needed to fulfill treatment or appointment obligations.

  • Compliance: As required by law or medical regulations.

5. How We Share Information

  • Service Providers: With third-party tools (e.g., appointment systems, payment processors) under confidentiality.

  • Legal Requirements: If mandated by law, health authorities, or court orders.

  • Business Continuity: In case of clinic ownership change, your rights will be maintained.

6. International Transfers

If data is processed or stored outside India, appropriate safeguards (e.g., standard contractual clauses) are observed.

7. Data Security

We use physical, technical, and administrative measures to protect your data (e.g., password protection, access controls, secure servers).

8. Data Retention

We retain data as needed for treatment, legal compliance, or until you request deletion. Medical records are typically kept for 10 years under Indian regulations; however, there are no specific retention periods.

9. Your Rights

  • Access or correct your personal data.

  • Withdraw consent where processing is based on it.

  • Request deletion (where applicable).

  • Lodge a complaint with relevant authorities.

You can contact our Data Protection Officer or Clinic Manager at subiarora6@gmail.com to exercise these rights.

10. Third-Party Services & Links

Our site may link to third parties—please check their privacy policies. We aren’t responsible for external content.

11. Minors

We do not knowingly collect data from individuals under the age of 18 without parental consent. If discovered, such data will be removed promptly.

12. Changes to This Policy

Updates will be posted here with a “Last Updated” date. Please review periodically.

13. Contact Us

For any questions or concerns regarding this privacy policy, contact us at:

  • Clinic: Dr. Suby Arora, Derma Therapy Clinic

  • Email: subiarora6@gmail.com

     
  • Phone: +91 9651041569

  • Address: Near Shyam Cloth, in front of Police Line Road, Amrishpuri Colony, Raebareli, Uttar Pradesh 229001